Our job doesn't stop in selling you the product. We offer you the best product quality in the market. That is why most of our brands have a lifetime warranty.
We help support our customers in after-sales services via our repair and maintenance service centers with highly qualified technicians located across Saudi Arabia.
Albawardi Tools & Hardware is committed to constantly achieve excellence by offering the best products and the highest standards of service, fulfilling customers’ needs and expectations.
We are an “ISO 9001:2008 certified” company. our policy is to maintain and improve our operation , deliver quality products on time at competitive prices.
Our quality standards are:
- Determining customers' requirements through effective communication. Sales and After-Sales Servicing
- Establishing, communicating and achieving SMART Quality objectives and targets.
- Planning, implementing, and reviewing the effectiveness of our operating procedures.
- Providing training programs to our employees to increase their contribution
Towards Quality, development of skills & prevention of errors
- Review customer feedback on regular basis to our progress towards Quality improvement and customer satisfaction.